Temporary suspension of Hong Kong Airlines services to Phnom Penh
Last Updated:(United States)2019-02-14
Hong Kong Airlines will temporarily suspend its four-times-weekly service between Hong Kong and Phnom Penh, Cambodia from 28 October 2018 to 30 March 2019 as part of its ongoing seasonal adjustment to its operations.
The last Hong Kong Airlines flights between Hong Kong and Phnom Penh will be HX729 and HX730 on 27 October 2018.
Alternative travel arrangements will be offered to passengers who are already booked on Hong Kong Airlines flights to and from Phnom Penh after the service ends, including:
• Free transfer to Hong Kong Airlines-operated flights to Bangkok, Hanoi and Ho Chi Minh City within two weeks before or after the original departure date.
• Waiver of re-booking fee for change to Hong Kong Airlines flights to and from Phnom Penh before 27 October 2018.
• Full refund with no service charge for passengers who cancel their trip.
• Affected passengers flying between Hong Kong and Phnom Penh and Mainland China may be transferred to other airlines that operate direct flights on the same day, subjected to seat availability.
We apologize for the inconvenience caused to passengers and will ensure that all affected customers are rebooked on other flights or refunded as soon as possible.
Hong Kong Airlines remains committed to offering scheduled services between Hong Kong and Southeast Asia. There is no change to our current services to Bangkok, Bali, Ho Chi Minh City and Hanoi.