Live Chat
Join Fortune Wings Club
24 hours Customer Service Hotline
Hong Kong SAR  +852-3916-3666
Mainland China (Local only)  950715
Taiwan, China (Local only)  0080-1853033
Australia  +61-29009-7988
New Zealand  +64-9913-4177
USA and Canada (Toll Free)  +1-855-393-3880
Baggage Enquiries (lost / delayed / damaged)
+852-3713-1300 (Mon-Sun, 09:00-23:00)  
Home >Travel Information> Hong Kong Airport

 

 

Check-In Services

 

 

(1) Hong Kong International Airport (HKIA)

 

Check-In Counter Area: Aisle K and Aisle F (for U.S. routes), Level 7, Terminal 1, Hong Kong International Airport

 

Check-in counters are open 2 hours and 30 minutes prior to flight departure and closed 40 minutes before departure. Boarding gates are closed 20 minutes before departure. Passengers are recommended to complete the check-in procedure 90 minutes before scheduled departure time.

 

 

(2) In-Town Check-In Stations# 

 

Location: Hong Kong and Kowloon Station, Airport Express Line, MTR

 

Opening Hours: Daily, 5.30am to 90 minutes before scheduled departure time of last flight of the day (Passenger can simply check in and collect your boarding pass as early as one day in advance or as late as 90 minutes before departure)

 

 #The In-Town Check-In service of Hong Kong Airlines  does not cover groups and industry/agency discount air-ticket holders.

(3) Hong Kong Boundary Crossing Facilities 


Location: No. 322, Arrival levels, Hong Kong Boundary Crossing Facilities

 

Opening Hours: Daily, 7:00am to 10:30pm

We would also like to remind our passengers to allocate enough time to check in at the Hong Kong Boundary Crossing Facilities:

-   150 minutes before scheduled departure time for passengers with checked-in bags

-    90 minutes before scheduled departure time for passengers without check-in bags


# Passengers travelling on Hong Kong Airlines flights (except to USA destinations) may simply check in and collect your boarding pass as early as one day in advance at our service counters.

# The BCF check-In service of Hong Kong Airlines  does not cover groups and industry/agency discount air-ticket holders.