Check-In Services
(1) Hong Kong International Airport (HKIA)
Check-In Counter Area: Aisle K, Level 7, Terminal 1, Hong Kong International Airport
(Ticketing services will temporarily relocate from Aisle K to Aisle D starting from 1 September 2021, Check-in service for our flights remains at Aisle K)
Check-in counter are open 3 hours and 15 minutes prior to flight departure and closed 40 minutes before departure. Boarding gates are closed 20 minutes before departure. Passengers are recommended to complete the check-in procedure at least 90 minutes before scheduled departure time.
(2) In-Town Check-In Stations#
Location: Hong Kong and Kowloon Station, Airport Express Line, MTR
Opening Hours: Daily, 5:30 am to 13:00 pm (Starting from 10 April 2020, In-town Check-in Service will be suspended until further notice)
#The In-Town Check-In service of Hong Kong Airlines does not cover groups and industry/agency discount air-ticket holders.