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| 24 hours Customer Service Hotline |
| Hong Kong SAR | +852-3916-3666 |
| Mainland China (Local only) | 950715 |
| Taiwan, China (Local only) | 0080-1853033 |
| Australia | +61-29009-7988 |
| New Zealand | +64-9913-4177 |
| USA and Canada (Toll Free) | +1-855-393-3880 |
| Baggage Enquiries (lost / delayed / damaged) |
| +852-3713-1300 (Mon-Sun, 09:00-23:00) |
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Value-add
We value your entire travel experience – even after you’ve reached your destination. From lost passports to sprained ankles, unpleasant surprises – big or small – can ruin your trip.
Travel insurance helps you prepare for these unexpected events.
Travel Wise by AIG allows you to tailor-make a travel insurance of your own. Fortune Wings Club member can get an extra 10% off for purchasing online.
Applicable routes: Travel insurance are available for purchased for journeys originating from Hong Kong and China.
Fortune Wings Club Members – Book now, Enjoy 10% off and HK$1 = 1 FWC Point!
You can easily purchase TravelEase while making your booking online with Hong Kong Airlines in a special price!
Learn more about TravelEase
Outbound Travel Alert Coverage
