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| 24 hours Customer Service Hotline |
| Hong Kong SAR | +852-3916-3666 |
| Mainland China (Local only) | 950715 |
| Taiwan, China (Local only) | 0080-1853033 |
| Australia | +61-29009-7988 |
| New Zealand | +64-9913-4177 |
| USA and Canada (Toll Free) | +1-855-393-3880 |
| Baggage Enquiries (lost / delayed / damaged) |
| +852-3713-1300 (Mon-Sun, 09:00-23:00) |
Home >Travel Information> Visas and Taxes
-Your passport needs to be valid during your travel period. Many countries additionally require that the passport is valid for 6 months beyond the end of your trip.
-We strongly recommend that you go to IATA Travel Centre check your destination's requirements for passport validity.
- Each passenger is solely responsible for obtaining all necessary travel documents, including any required visas for traveling from the departure country to destination country, or any transit country.
China
United States
Children-Child traveling with one parent or someone who is not a parent or legal guardian or a group
Vietnam
Taiwan, China
Japan
Thailand
Indonesia
