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Home > Our Services > Baggage

 


When traveling, it is worth taking extra measures to secure your baggage and valuables. Please refer to a few pointers below:

  1. 1. Hand-carry fragile or perishable items.

  2. 2. Hand-carry items of value, such as keys, artwork, cameras, money, jewelry, precious metals, silverware, medicines, drug, dangerous goods, commercial goods or samples, personal electronic devices and odd-sized articles, etc.

  3. 3. Hand-carry important documents, such as negotiable papers, securities, business documents, passports and other identification documents, etc.

  4. 4. Use good quality baggage that lasts longer and can withstand fair wear and tear resulting from the normal rigor of transportation by air and by baggage handling systems.

  5. 5. Pack your baggage properly and securely in suitable containers such as musical instruments in sturdy hard case, bicycles in strong and protective case, liquids and gels in plastic bags or water proof containers etc.

  6. 6. Do not over pack and overweigh your baggage.

  7. 7. Attach name tag(s) or card on the outside and inside of your baggage.

  8. 8. Attach unique stickers, tape, or labels on your baggage to ease identification and avoid collection errors on arrival.

  9. 9. Remove old destination tag.

  10. 10. Ensure your baggage does not contain any dangerous goods. Please refer to our prohibited items for more information.

  11. 11. Ensure your baggage is securely closed and locked where possible.

  12. 12. Remove straps and protruding objects from your baggage before checking it in.

 

Passengers are entitled to a free baggage allowance which varies on class or travel. Excess baggage charge will be based on weight and piece system. 

 

 

Please be advised that checked baggage policy with ticket issue on/after 30Jun2017 revised as below.

 


Free Checked Baggage Allowance

 

For all routes operated by Hong Kong Airlines:

Segment

Passenger type

Allowance (Per KG)

Economy compartment

Business compartment

Except Southwest Pacific*

/Saipan/Canada/USA/Maldives/Russia/Europe

Adult/Child/Infant occupying seat

20

30

Infant without seat

10

10

  1. 1. Between Hong Kong and Saipan/Maldives/ Canada/USA/ Russia/Europe/ Southwest Pacific* 

  2.  2. Between Area 3 and Saipan/Maldives/Canada/ USA/Russia/Europe/ Southwest  Pacific*VIA Hong Kong

  3. 3. Within Southwest Pacific*

Adult/Child/Infant occupying seat

2 pieces 1

2 pieces 2

Infant without seat

10

10

Southwest Pacific* - Australia and New Zealand

  1. 1  Weight: Up to 50LB/(23KG) per piece ; Size: Up to 62IN/(158CM), Width+ Depth + Height = Up to 158cm

  2. 2  Weight: Up to 70LB/(32KG) per piece   ; Size: Up to 62IN/(158CM), Width+ Depth + Height = Up to 158cm

 

Extra Checked Baggage Allowance for Fortune Wings Club member
 For all routes operated by Hong Kong Airlines:

 

Membership Tier

Extra Allowance (Per KG)

Economy compartment

Business compartment

Saipan, Canada, USA,  Russia, Europe,  Maldives, Australia & New Zealand route

Platinum/Gold

1 piece 2

1 piece 2

Silver

1 piece 1

1 piece 1

Rest of the routes

Platinum/Gold

30

30

Silver

20

20

1  Weight: Up to 50LB/(23KG) per piece ; Size: Up to 62IN/(158CM), Width+ Depth + Height = Up to 158cm

2  Weight: Up to 70LB/(32KG) per piece   ; Size: Up to 62IN/(158CM), Width+ Depth + Height = Up to 158cm

 

  1. 1. The maximum weight and dimensions of any single piece of checked baggage should not be over 32kg (70lbs) and 158cm/62inches(Length + Width + Height) respectively. Overweight and oversize items (Exception: mobility aids, medical equipment, sporting equipment) must be repacked or split into lighter units otherwise will not be accepted for carriage.

  2. 2. Oversized and overweight items will only be accepted subject to the available space on board on the day of departure.

  3. 3. An excess baggage charge will be levied on any baggage that exceeds the free checked baggage allowance at the airport. For excess baggage rates, please contact our Call Center.

  4. 4. Infant refers to a passenger under 2 years old. 


 

Partly Business class and partly Economy class travel

 

For through journeys where the passenger travels partly on business class and partly on economy class, the free baggage allowance for each portion of travel shall be granted according to each purchased ticket class.

Where a passenger who has paid the business class fare travels on Economy class, the free baggage allowance shall be given based on that for the Business class service respectively.

 


 

Extra Baggage Charges

 

For all routes (except Saipan, Maldives, Canada, USA,  Russia, Europe,  Australia and New Zealand) operated by Hong Kong Airlines:

Charge for baggage in excess of the free baggage allowance is calculated per kilogram (2.2 lbs.) on Zone basis as listed below.

  Zone 1

Mainland China; Hong Kong SAR; Taiwan, China; Thailand;  Vietnam; Indonesia; Philippines; Cambodia and Malaysia

Zone 2

Japan and Korea

 

Per KG

To Zone 1

To Zone 2

From Zone 1

US$10 1

US$20 1

From Zone 2

US$20 1

US$30 1

1  Or equivalent amount in local currency calculated by IATA IROE (follow the corresponding rounding unit requirement.)

Note :

Oversized baggage : USD100/piece for a baggage >158cm/62inches (in total Dimension) 

Baggage with excessive size and weight : accumulating charging

No restriction on the number of pieces

 

For Saipan, Maldives, Canada, USA, Russia, Europe,   Australia and New Zealand route operated by Hong Kong Airlines:

Extra Baggage Charge

Excessive weight

  1. 1. USD 100 for a baggage > 50LB/(23KG) and ≤ 70LB/(32KG)

  2. 2. USD 400 for a baggage >  70LB/(32KG)

Oversized

  1. 1. USD 100 for a baggage > 62IN/(158CM) and ≤ 80IN/(203CM)

  2. 2. USD 400 for a baggage > 80IN/(203CM)

Excessive weight and oversized

  1. 1. USD 250 for a baggage > 50LB/(23KG) and ≤ 70LB/(32KG) & > 62IN/(158CM) and  ≤  80IN/(203CM)

Over piece:

  1. 1. USD 150 for a baggage up to 50LB/(23KG) and 62IN/(158CM)

  2. 2. USD 300 for a baggage > 50LB/(23KG) and ≤ 70LB/(32KG) & ≤ 62IN/(158CM)

  3. 3. USD 400 for a baggage > 50LB/(23KG)  and ≤ 70LB/(32KG) & > 62IN/(158CM) and ≤ 80IN/(203CM)

  4. 4. USD 750 for a baggage > 70LB/(32KG)  or   >  80IN/(203CM)

 


 

Special baggage

Special baggage is handled as normal checked baggage. If such baggage exceeds the applicable free baggage allowance, passenger needs to pay excess baggage fee.  Different regulations and charges will be applied to the special baggage listed below. You may contact our reservation offices at least 24 hours prior to your scheduled departure time for more details.

 

Sporting equipment

•Angling/Fishing Equipment

  1. 1. Pre-advise Hong Kong Airlines at the time of booking.

  2. 2. Regardless of the actual dimensions may be considered as a piece of baggage at 158 cm/62 in.

  3. 3. Including one fishing tackle box, one landing net, one pair of fishing boots (all properly encased),one reel and 2 rods 

  4. 4. All items must be properly encased in a suitable container at the time of check-in. 

 

•Archery Equipment

  1. 1. Pre-advise Hong Kong Airlines at the time of booking.

  2. 2. Regardless of the actual dimensions may be considered as a piece of baggage at 158 cm/62 in. 

  3. 3. One item of archery equipment per customer as checked baggage.

  4. 4. All items must be properly encased in a suitable container at the time of check-in.

  5. 5. Including one bow case containing bows, one quiver with arrows, and maintenance kit of sufficient strength to protect items from accidental damage.

 

•Bicycle

  1. 1. Please advise Hong Kong Airlines at the time of booking to enquire if your bicycle can be accepted on the aircraft of your flight;

  2. 2. Regardless of the actual dimensions may be considered as a piece of baggage at 158 cm/62 in.

  3. 3. A non-motorised touring or racing, single-seat bicycle;

  4. 4. Deflated tyres;

  5. 5. Handlebars have to be removed or fixed sideways, and wrapped in plastic foam or similar material;

  6. 6. Pedals must be removed or turned in, before being wrapped in plastic foam or similar material;

  7. 7. Packed in a strong and protective hard case or recognised bicycle box at the time of check-in. 

 

** Free Bicycle Baggage Allowance

  1. 1.     Applicable to all routes operated by Hong Kong Airlines. Each passenger is allowed to enjoy the allowance for one (1) bicycle weighing no more than 23KG;

  2. 2.     Please contact Hong Kong Airlines Call Centre for bicycle baggage allowance application at least 48 hours prior to departure;  

  3. 3.     Passengers should provide the weight and dimensions of the bicycle clearly for application;  

  4. 4.     The checked bicycle should be well packed at the time of check-in;  

  5. 5.     If no advance reservation was made, passengers’ bicycle will be treated as standby baggage;

  6. 6.     In case of any disputes, the decision of Hong Kong Airlines shall be final; 

  7. 7.     No compensation will be given to passengers whose bicycle is offloaded due to cargo capacity issue;

  8. 8.     The promotion is valid from now until June 30, 2019, and the travel period must be finished on or before June 30, 2019;

  9. 9.     The above offer is only applicable for Economy and/or Business Class (if applicable) ticket on flights marketed and operated by Hong Kong Airlines (HX) only. Codeshare flights operated by other airlines are not eligible.

 

•Bowling Equipment

  1. 1. Regardless of the actual dimensions may be considered as a piece of baggage at 158 cm/62 in.

  2. 2. Including one bowling ball, one bowling bag and one pair of bowling shoes.

  3. 3. All items must be properly encased in a suitable container at the time of check-in.

 

•Canoe

  1. 1. Pre-advise Hong Kong Airlines the weight and dimension of baggage in order to check if cargo compartment space is available at the time of booking.

  2. 2. Excess baggage charge shall be collected by the length of each bag if it is oversize under piece concept.

 

Golf  

  1. 1. Regardless of the actual dimensions may be considered as a piece of baggage at 158 cm/62 in.

  2. 2. Including one set of golf clubs and one pair of golf shoes

  3. 3. The golf bag must be covered or enclosed in a heavy, rigid carrying case. 

  4. 4. All items must be properly encased in a suitable container at the time of check-in. 

  5. 5. If you are travelling in a group of 10 or more people carrying golf set, please contact our reservation offices at least 48 hours prior to the  scheduled departure time

 

•Hang-gliding Equipment

  1. 1. Pre-advise Hong Kong Airlines at the time of booking

  2. 2. Including the glider itself, one harness and one helmet

  3. 3. Pack up into a glider bag or any suitable bag.

  4. 4. Excess baggage charge shall be collected by the length of each bag if it’s oversize under piece concept. 

 

•Hockey/Lacrosse Equipment

  1. 1. Regardless of the actual dimensions may be considered as a piece of baggage at 158 cm/62 in. One equipment bag and a maximum of two sticks taped together will be counted as one piece of checked baggage. Hockey sticks must be packed separately from hockey equipment in a hard-sided container or sporting bag.

  2. 2. Hockey (e.g. field hockey/ice hockey), ringette, lacrosse and football equipment: one helmet, a puck/ring/football/stick, a set of pads, and a pair of cleats, shoes or skates are included as part of one accepted set, per guest.

 

•Paragliding Equipment  

  1. 1. Pre-advise Hong Kong Airlines at the time of booking.

  2. 2. Including one wing, one harness, one safety helmet and emergency reserve system (parachute)

  3. 3. Pack up into a concertina bag or any suitable bag.

Scuba Diving Equipment 

  1. 1. Pre-advise Hong Kong Airlines at the time of booking.

  2. 2. Regardless of the actual dimensions may be considered as a piece of baggage at 158 cm/62 in.

  3. 3. Including one empty scuba tank, one scuba regulator, one tank harness, one tank pressure gauge, one mask, two fins, one snorkel and one safety vest.

  4. 4. All items must be properly encased in a suitable container at the time of check-in.

 

•Ski &Water Ski 

  1. 1. Pre-advise Hong Kong Airlines the weight and dimension of baggage in order to check if cargo compartment space is available at the time of booking.

  2. 2. Regardless of the actual dimensions may be considered as a piece of baggage at 158 cm/62 in.

  3. 3. Including one pair of ski, one pair of ski poles, one pair of boots, or one snow board, one pair of boots, one pair of standard water skis or one slalom water ski.

  4. 4. Equipment must be securely encased in a suitable container at the time of check-in.

 

•Surfboard Equipment / Windsurfing Equipment  

  1. 1. Please contact our reservation offices at least 48 hours prior to the scheduled departure time

  2. 2. Windsurfing & Surfboard Equipment will be considered as normal checked baggage and shall be collected excess baggage charge by the length of each bag if it’s oversize under piece concept. If the oversize bag is also involved extra piece or/and overweight, each charge should be collected.

  3. 3. Surfboards are allowed up to two (2) boards per bag.

  4. 4. Windsurfing Equipment including one board and one mast, wooden boom and sail.

  5. 5. Windsurfing equipment must be padded and enclosed in a suitable package sufficient to protect from scratches or dents or other damage during normal handling.

  6. 6. If no advance reservation was made, Surfboard Equipment / Windsurfing Equipment will be treated as standby baggage. 

 

Weight system: No need to collect oversize part,

Example: 

If an Economy class passenger has 2 pieces of check-in baggage and 1 bag of surfboard (length 220 cm), total weight 25 kg, he/she will be charged 5 kgs excess baggage fee. 

Pieces system: Need to charge if it’s oversize or/and overweight

  • One bag (23 kg) up to 158 cm in length: No charge

  • One bag (23 kg) over 158 cm up to 203 cm in length: Charge US100

  • One bag (23 kg) over 203 cm in length : Charge USD400

  • One bag (26 kg) over 203 cm in length: Charge USD100+USD400=USD500

 

Example:

  1. 1. If a Business class passenger has 1 piece of check-in baggage (22 kg) and 1 bag of surfboard (length 200cm), passenger will be charged USD100.

  2. 2. If an Economy class passenger has 2 pieces of check-in baggage (15 kg /21 kg) and 1 bag of surfboard (length 250 cm), he/she will be charged USD750 for extra 1 piece plus oversized.

 

 

 

Travelling with Pets

 

Flights depart from Hong Kong.

Except service dogs, Hong Kong Airlines accepts pet or animal of any description (domestic dogs and cats only) as checked baggage ** only, both are not permitted in our passenger cabin.

According to the Hong Kong Civil Aviation Department, passengers are not allowed to carry pets or animals of any description into passenger cabin (except assistant dogs). Passengers travelling with pets are responsible for providing all document required by local government officers (i.e. health certificate and travel permits for the pets).

Flights arrival at Hong Kong

Pets or animals intended to import to Hong Kong must be carry by manifested cargo. They are not allowed to be carried through checked or cabin baggage. For more details, please contact our Cargo Sales Offices.

For Hong Kong regulatory information regarding live animal transition, please refer to Agriculture, Fisheries and Conservation Department.

 

  We recommend you to check with the local government office for all documentation required (i.e. health certificates and travel permits) if you plan to fly with your pet.

  ** Free checked baggage allowance is not applicable to pets and animals. They are subjected to excess baggage charge.

  For import/export/transit regulations of a particular country, please refer to IATA Travel Centre (Choose your destination from the dropdown list under Customs, Currency& Airport information Section) and IATA Traveller's Pets Corner .

 

Preparations for Travelling With Your Pets

Please contact our  local reservations office  at least 7 days before departure to confirm the acceptance of your pet to your flight booked.

 

  Please provide the following information when making your reservation:

  1. 1.      Type of pet, e.g. dog, cat etc.

  2. 2.      Total weight of the pet and its container

  3. 3.      Dimension of the container

  4. 4.      Material and make of the pet container, e.g. solid fiberglass, rigid plastic or metal with strong weld metal mesh which has sufficient ventilation pores etc.

  5. 5.      Valid health and vaccination certificates, entry permits and other documents required by Country of entry or transit (please check  IATA Travel Centre  under Customs, Currency & Airport information Section for reference)  

 

Mobility Aids

Mobility Aids like wheelchair that  are carried by the passenger can be accepted without charge as in addition to the baggage allowance.

 


Food item

 

Different countries have their local customs requirements for importing food items into the countries. You are advised to check with the relevant authorities of the country you are travelling to if you plan to carry food items in your cabin or checked baggage.

 

Fruit

Fruit can be carried into the cabin as long as the hand-carry is within our cabin baggage limitation or carried as checked baggage. 

Durian and jackfruit are universally banned in aircraft cabin and not allowed in checked baggage.

 

Seafood, meat and frozen products

Seafood, meat and frozen products can only be carried as checked baggage. It¡¯s your responsibility to make sure you comply with any quarantine restrictions and take relevant liability if you¡¯re transporting seafood, meat or frozen products as checked baggage.

You must pack any seafood, meat and frozen products according to the following requirements:

  1. 1.  Seafood, meat and frozen products must be completely frozen and keep in a container that will keep the products frozen;

  2. 2.  All seafood, meat and frozen products must be sealed and double wrapped in plastic to prevent any possible leaking during the flight.

 


 

Hair Curlers Restrictions in Japan

 

Hair Curlers / Curling Ions

 

According to the Japan Civil Aviation Bureau, there is a new restriction on the carriage of hair curlers or curling ions.

 

If the lithium ion batteries are removed from the body, the carriage is permitted as carry-on or checked baggage. The removed batteries from the body and the spare batteries can be carried in a carry-on baggage only given that the lithium ion battery shall never exceed 160Wh. Otherwise, they are not allowed to be carried by air transportation.

 

However, for socket type curlers, battery-powered (excluding powered by lithium battery) are not categorized into dangerous goods and there is no restriction on the carriage of these devices. For gas type curlers, carriage is allowed given that the safety cover must securely fitted over the heating part as they contain a hydrocarbon gas.

 

 


 

For Baggage Allowance and Extra Baggage Charges for multi-sector journey involving various airlines

 

For interline connection involving two or more airlines, the Most Significant Carrier (MSC) i.e. the carrier providing the long haul journey or longest mileage will dominate the free checked baggage allowance for the entire journey.

When stopover(s) is /are made, the free checked baggage allowance of individual carriers will apply for their respective sectors.

 

Please check here to view more information about flights operated by our partners.

 

All interpretation of this notice is based on the English version.