To facilitate document checks at the airport, online check-in service will be temporarily suspended for passengers travelling between Hong Kong and Shanghai until further notice. Click here for details
For bookings with more than 5 passengers, we highly recommend you to make online reservation separately or through hotline to Contact Us for further booking. (Please note that fares would not be guaranteed subject to the availability of the seat.）Children between 2-11 years must be accompanied by an adult over 16 years of age when travelling.
To check the applicable infant fare, infant seat availability and make a booking, please call our Customer Services Centre for assistance. Please note that there is limitation to the number of infants that can be accepted on each flight due to safety reason and infant is currently not accepted to travel in business class cabin of aircraft type A350.
Infant ticket is usually calculated from a discount applied to an adult ticket. If the adult ticket fare of the accompanying adult does not offer an infant discount, the next higher fare that offers the discount will be used as the base for calculation. Calculation of infant ticket price is subject to the law of the country applicable to the ticket being issued.
The infant passenger must be under 24 months throughout the whole journey. Infants who reach their second birthday after their outbound flight must purchase a child ticket.
The infant ticket also subject to fare rules and conditions.
If passengers carry two infants on board, one of the infants must reach 6 months old, pay the applicable child fare and travel using the Hong Kong Airlines’ approved car-type safety seat. The other infant will be charged infant fare.
For details of the approved car-type safety seat, please contact our Customer Services Centre.
Children between 2-11 years old must be accompanied by an adult over 16 years of age when travelling. For information about unaccompanied children and minors (UM) service, please contact our Customer Services Centre.