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| Hong Kong Airlines Customer Service Centre |
| Hong Kong SAR | +852-3916-3666 |
| Mainland China (Local only) | 950715 |
| Baggage Enquiries (lost / delayed / damaged) |
| +852-3713-1300 (Mon-Sun, 09:00-23:00) |
Home >About Us> Company Profile
| Year | Events |
| 2006 | "CR Airways Limited " was renamed as "Hong Kong Airlines Limited " in September |
| Introduced the first Boeing B737 passenger aircraft and launched passenger routes | |
| between Hong Kong and cities in the PRC |
|
| 2010 | Officially joined IATA |
| Operating fleet size reached 10 aircraft Passenger Services |
|
| Introduced the first Airbus A330 passenger aircraft, being a wide body aircraft which better | |
| caters the increasing demand on popular routes | |
| Launched new passenger routes between Hong Kong and (i) Beijing | |
| (ii) Shanghai and (iii) Bangkok | |
| Cargo freighter services | |
| Introduced the
first airbus A330F cargo freighter to better cater for our expanding cargo carrier operation |
|
| Launched the first full cargo route from Hong
Kong to Hangzhou |
|
| 2011 | First time awarded 4-star rating by Skytrax |
| Launched new passenger routes between Hong Kong and (i) Okinawa and (ii) Denpasar (Bali) | |
| Passenger traffic exceeded one million, serving 19 destinations |
|
| 2012 | Operating fleet size reached 20 aircraft |
| Launched new passenger route between Hong Kong and Taipei | |
| Passenger traffic exceeded 2.5 million , serving 25 destinations | |
| Introduced the first Airbus A320 passenger
aircraft |
|
| 2013 | All Boeing aircraft were replaced by homogenous Airbus fleet |
| Launched new passenger route between Hong Kong and Maldives | |
| Aired our title-sponsored TV series "Triumph in the Skies II" | |
| Passenger traffic exceeded four million |
|
| 2014 | Launched new passenger routes between Hong Kong and (i) Ho Chi Minh City, (ii) Tianjin and (iii) Kagoshima; |
2015 |
Increased to four flights to Beijing and five flights to Shanghai daily Launched Miyazaki, Yancheng, Nanchang route Increased flight frequencies for Bankok, Kagoshima & Nanjing Awarded HKIA Airport Safety Recognition Scheme Awards |
2016 |
Increased to four flights to Beijing and five flights to Shanghai daily Launched Gold Coast & Cairns , Phnom Penh , Okayama, Tokyo, Osaka, Saipan, Kuching, Yonago, Auckland and Seoul routes Enhance frequency of Bangkok and Beijing flights |
2017 |
Launched services to North America, including Vancouver and Los Angeles First A350 arrived Launched a new airport lounge “Club Autus” Launched the Cadet Pilot Programme Launched the Hong Kong Airlines Million Challenge sponsorship Ranked second in the “Best Regional Airline: Asia” category and 24th in the “Top 100 Airlines” list by Skytrax |
2018 |
Launched services to San Francisco, Maldives, Manila and Moscow Enhanced Business Class dining experience by collaborating with chef Chris Cosentino and chef Gabriel Choy Topping-out for Hong Kong Airlines Aviation Training Centre Named one of the top 20 airlines in the world by Skytrax Launched new Business Class product on Airbus A350 Launched new inflight magazine and named it +852 to exude the dynamic energy of Hong Kong Airlines and its home city |
