We use cookies
Hong Kong Airlines uses cookies to improve your website experience. By continuing to browse our website, you are agreeing to the use of cookies.
Click here to view our Cookie Policy.
Link Share
| Hong Kong Airlines Customer Service Centre |
| Hong Kong SAR | +852-3916-3666 |
| Mainland China (Local only) | 950715 |
| Baggage Enquiries (lost / delayed / damaged) |
| +852-3713-1300 (Mon-Sun, 09:00-23:00) |
Awards & Recognitions
2015/16 Family-Friendly Employer Award Scheme -“Family-Friendly Employer” with special mentioning for being a family-friendly employer in two rounds of the award scheme
Family Council and the Home Affairs Bureau
Travel Awards 2016 - My Favourite Promotional Video -Airline category
U Magazine
Talent Acquisition Awards 2016 - Talent Training and Development Award
CTgoodjobs
PR Awards 2016
Best PR Campaign – Lifestyle: Gold
Best Use of Social Media: Bronze
Marketing magazine
IATA Fast Travel Green Certificate
International Air Transport Association (IATA)
4 – Star Airline
Ranked the 3rd in Skytrax “Best Regional Airline: Asia”
Ranked 29th in the “Top 100 Airlines”
Skytrax World Airline Awards
Enterprising Hong Kong Brand Awards – “Best HK Professional Services Brand”
South China Morning Post
HKIA Customer Service Excellence Programme 2016 Team and Corporate:
Hong Kong Airlines won “Corporate Excellence Award – Outstanding Customer Service”
Hong Kong Airlines, HAGSL and Select Service Partner Hong Kong Ltd won “Cross-Company Excellence Award – Outstanding Customer Service” Individual:
132 staff members of Hong Kong Airlines and 67 of HAGSL were awarded “individual Excellence Award” and “Corporate Excellence Award”
Hong Kong International Airport
Capital Weekly Service Awards2016 – Airline
Capital Weekly
2015 Customer Relationship Excellence Awards
Asia Pacific Customer Service Consortium
Best Places to Work in Hong Kong Awards 2016
Diversified Communications Hong Kong, HRM Asia
5 Years Plus Caring Company Logo
The Hong Kong Council of Social Service
2016 “Feike Travel Awards (飛客旅行獎)” – “Most Liked International/Regional Airline (最受常旅客喜愛國際及地區航空公司)”
Flyertea, CAAC Magazine, Civial Aviation Management Magazine
2015/16 Airport Safety Recognition Scheme - “Corporate Safety Performance Award”
Airport Authority Hong Kong
Weibo Star 2015 - Top 10 Influential Corporations (HK)
Sina Weibo
“Airline of the Year”
The airline’s cabin crew Mr Oscar Cheng and Ms Minerva Tam were awarded silver medals in the category of Product Merchandising Team Award, as well as recognized as the World’s Greatest Selling Cabin Crew 2016.
ISPY
“My Favorite Regional Business Class” at the “My Favorite Travel Brand Awards 2015”
Flyagain.la!
“The Most Influential Company in New Media (新媒體最具影響力企業)” of New Media Impact Awards 2016
www.gsdata.cn and NewMedia
Employer of Choice Award 2015
Sing Tao Daily JobMarket
