Care For Special Items 


Hong Kong Airlines cares about your special baggage as much as we care about you. Here's what we can do if you're travelling with special items. 

Musical Instrument Protection Case

To better protect the valuable assets of musicians, travelling with Hong Kong Airlines, our musical instrument protection service offers you a specially designed protection case free of charge. To reserve one, please contact our Customer Service Centre at +852 3916 3666 or email at least three working days prior to your flight departureLearn more

* This service is available on daily scheduled flights operated by Hong Kong Airlines only

* Dimensions of musical instrument must not exceed 112 x 45.5 x 21cm / 44 x 18 x 8 inches including the case. 

* Weight must not exceed 8kg (18lbs) including the case.

* Protection cases are limited and are reserved on a first come first serve basis. 

Free Bicycle Baggage Allowance

Good news for all cyclists! Enjoy our free bicycle baggage allowance if you are heading for a cycling adventure overseas. Please contact our Customer Service Centre at +852 3916 3666 or email to apply for your free bicycle baggage allowance at least 48 hours prior to your flight departure. Learn more.

* This service is available on all routes operated by Hong Kong Airlines. It is valid for tickets issued on or before 31 December, 2019 and the travel period must be finished on or before 31 March, 2020.

* Regardless of the actual dimensions may be considered as a piece of baggage at 158cm / 62 inches including the case. Weight of the bicycle must not exceed 23kg including the case.

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