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Contact Us
 
Home > Contact Us > Customer Services
Customer Services  
Hong Kong Overseas Offices General Sales Agents

Customer Services

Sharing with Us

Your valuable feedback is crucial to our continued efforts in service enhancement. Please share your thoughts with us through the Feedback Form below or by correspondence to:


Customer Relations Manager
Hong Kong Airlines/Hong Kong Express Airways
L2, CNAC House,
12 Tung Fai Road,
Hong Kong International Airport
Lantau, Hong Kong

Fax: (852) 2215 3028

Obtaining Flight Certificates

If you need a certificate with flight details for insurance purposes, kindly send us the following details by fax or by post:

  1. Passenger Name(s)
  2. Flight Date and Number
  3. Boarding Pass and Ticket Copies
  4. Passport or HKID Card Copy
  5. Contact Number
  6. Mailing Address or Email Address

Feedback Form

Please fill in English and complete all fields which are marked with an asterisk (*).

Title* Surname* First Name*
Email Address*
Correspondence Address*
Country / City of Abode*
Phone Number* Fax Number
Area Number Country Area Number
Date(dd/mm/yyyy) From To
Cabin Class    
   
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