Hong Kong Airlines was established in November last year. With the tremendous support from travellers, business development has been increased significantly. The average number of flights per month increases by three fold when compared with previous year.

In order to improve our service quality and match our long-term business development, with effect from 28th November, Hong Kong Airlines will move its check-in counters from Aisle J of Terminal 1 to Aisle P, 5th Level Departure Hall at Terminal 2 of Hong Kong International Airport.*^

Terminal 2 is more spacious and provides better comfort to the increasing number of Hong Kong Airlines passengers. It will also provide us with the opportunity to expand and centralize our check-in counter service, and to achieve the target of providing “Brand New Image, Brand New Service & Brand New Feeling” to our valuable travellers.

For enquiries on check-in services, please contact Hong Kong Airlines' Service Hotline in Hong Kong International Airport at 2216-1088, and for media enquiries, please contact Hong Kong Airlines at 2559-1966.

*If departure time of flights is between 03:00 and 07:00, check-in and departure services will be provided at Aisle J, 7th Level, Terminal 1. Other than this period of time, HX services will remain in T2.

^Please click here to view the route map on how to access HX Counter Service Area at Terminal 2 from Terminal 1 at the Hong Kong International Airport.

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